SHOPIFY · PICKUP · EVENTS

Scan. Hand over. Done.

Fast order pickup for shops, events and seasonal collection points. Give your team a scanner, without Shopify staff accounts.

Try free for 3 days. Plans from $9.99/month.

Interactive demo

Scan. Hand over. Done.

Customer phone

SUMMER MERCH · #1042
Your pickup QRDemo pickup · #1042

Show this code to the pickup staff.

2 × Festival T-shirt · M

Staff phone · browser scanner

◈ Radius Pickup Scanner
Demo pickupScan. Hand over. Done.

Illustrative screens and demo QR. The staff scanner runs in a separate browser tab. This is not a verified screenshot of Shopify mobile.

SHOPIFY CUSTOMER ACCOUNTS

Your customer’s QR, right next to their order

No need to search for an email at the pickup point. Customers open their order in their Shopify account and show the pickup QR to your team.

Add the Radius block to the order status page in new Shopify customer accounts. Once a pickup code is prepared, the customer can view it there.

Your pickup QR

Demo pickup

Show this code to the pickup staff.

Open pickup codeRefresh
Illustrative customer view · demo QR

Connected to Shopify, from order to pickup

  1. Shopify order
  2. Bulk QR codes
  3. Shopify Flow + your messaging provider
  4. Customer QR
  5. Scan and hand over

Flow requests delivery through the provider configured by your store. Customers can also show the QR in their new Shopify customer account after you add the Radius block.

Shopify Flow ↗

Big event. One pickup at a time.

Scan, check the items, confirm collection, then serve the next customer. Multiple staff can work at once, with protection against handing over the same order twice.

Scanning inside the Shopify mobile app is not yet verified on iOS and Android. On your phone, open Shopify in Safari or Chrome, open Radius Pickup Scanner, then choose Open scanner in a new tab and allow camera access. Staff without Shopify accounts can open their individual scanner link directly in the browser. Internet access is required.

01 / Instructions

How it works

1

For the store owner

Enable local pickup in Shopify. Create a pickup station for a Shopify location. Prepare a code for a paid pickup order, then share the customer pickup link.

2

For the pickup team

Open your access link, scan the customer’s code, check products and quantities, then tap “Mark picked up”. Scan again to see when it was collected.

3

Already collected

Check the order in Shopify before handing over goods. An uncertain confirmation is locked against a second attempt.

02 / Only the access your team needs

Only the access your team needs

A scanner link opens only the assigned station. The owner chooses an expiry date or access until revoked, and can revoke it at any time. Scanner staff cannot browse the Shopify admin, change products or manage payments. For staff with Shopify accounts, the owner separately configures roles and app permissions in Shopify; access to the full app is not the same as scanner-only access.

Shopify · Instructions
An internet connection is required.
Version 1 supports paid local pickup orders. Each code covers the remaining items in one fulfillment order at one location.

From bulk orders to fast pickup

Bulk QR codes

Prepare codes for eligible paid pickup orders in a batch. Filter by station, date range and order tag.

Customer notifications

Request delivery of prepared codes through Shopify Flow and your configured messaging provider. A Flow request does not confirm email delivery.

QR in the customer account

Customers can show their QR from the order status page in new Shopify customer accounts. The merchant adds the Radius block.

Reports with a date range

Export pickup reports for your selected period on Pro and Unlimited.

03 / SHOPIFY FLOW

Connect pickup codes and collection events to your existing workflows.

Pickup code created

Order picked up

Duplicate pickup detected

Pickup needs attention

Workflow examples

Order paid → prepare code → send the pickup link through your configured messaging app. Order picked up → add a tag or update your system. Duplicate pickup or a failed confirmation → notify the team. Messages require your own active Flow workflow and messaging integration.

Plans

QR pickup, duplicate protection and Shopify Flow in every plan.

Pro

$19.99 / month

Active stations: 5

Active staff accesses: 20

Reports with a date range

Choose or change plan

Unlimited

$39.99 / month

Active stations: Unlimited

Active staff accesses: Unlimited

Reports with a date range

Choose or change plan

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Radius Pickup Scanner

Scan. Hand over. Done.